Shipping Policy

All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification after your order has shipped.

For Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We offer international shipping to select countries. Please note, your order may be subject to duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Go Silkness is not responsible for these charges if they are applied and are your responsibility as a customer.

How do I check the status of my order?

When your order has shipped, you will receive a email notification from us, which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If haven't received your order within 10 days of receiving your shipping confirmation email, please contact us at info@gosilkness.com with your name and order number and we will look into it for you.